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Welcome to chinazhenbei.com. Hopefully, you will find the answers to your questions here. If not, please send an email to info@chinazhenbei.com.
  • What is cashmere?
cashmere is a type of fible extracted from the skin surface of a kind of cashmere goat found in the Himalayan and Mongolian highlands. The cashmere fiber is far ahead of other fibers in respect of fiber elasticity, fiber length, fineness, whiteness and color, etc.
  • Why is Silk mixed with cashmere?
Silk is mixed with cashmere not only to make is more economical but also for enhanced sheen, manageability, fall and shine. Usually different thickness of silk fibers are used at the time of knitting to achieve 15%: 85%/ 70%:30%/ or 45%:55% (cashmere : Silk). More cashmere means more expensive.
  • There are so many on-line cashmere sites, Why should I buy from chinazhenbei.com?
chinazhenbei.com has its own manufacturing facilities in China. Unlike many outlets you may find on the Internet, ours is a on-line source for cashmere which is based in China. the Chinese production of cashmere accounts for about 70% of the world. We guarantee that you will get the best possible quality and at unbeatable prices.
  • What about delivery?
For small orders or samples we deliver utilizing international courier companies. For larger orders we can arrange for air-cargo or sea-cargo.
  • How can I find the product I am looking for at chinazhenbei.com?
Categories: You can even specify the category of the product you are looking for. The list of the categories of goods offered by chinazhenbei.com can be seen on every page.
Advanced Search: You can even conduct your search by clicking advance search. It provides you various easy options to find the product you desire.
  • Can I return the goods?
If the goods received are damaged or are not of the desired quality, you can return them by informing us within 24 hours of the receiving the delivery. Amount will be credited to the credit card account after deducting the shipping charge.
If you want to return the goods for some other reason, it should be done within 7 days of receiving the delivery. The shipping charges will have to be borne by the customer himself. Amount will be credited to the credit card account after deducting the shipping charge.
  • Is it necessary to open an Account with chinazhenbei.com while browsing?
You can always browse the shopping site without registering. However, setting up an account allows you to make purchases, and take full advantage of our services and information. Setting up your account is fast and easy. Just click the registration at the page of zhenbei customers.
Once you've created your account, you'll have your own My Account page. My Account is your own personalized area, where you can track orders, view your profiles and your order history.
  • I want to know about shipping, insurance and customs.
Shipping will be done through courier within 48 hours of receiving the payment.
Shipping charges are added to the price of the commodity
If custom duty is applicable, it shall be bound by the customer.
  • Privacy policy.
chinazhenbei.com is committed to protect your right to privacy on-line. The information provided by you are all encrypted through secured server.
No personal information pertaining to a customer will be distributed or sold to third parties.

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